Can I make changes to my order

We will make every attempt to accommodate changes to your order prior to it leaving our facility. However, because we prioritize fast turnaround times, there are situations where orders are already staged, palletized, and carefully wrapped for transit. Once an order has reached this final stage of preparation, it cannot be modified.

If you need to make an adjustment, please reach out to us as soon as possible via one of the following methods:

• Contact Your Showroom: Reach out directly to the Wayne Tile location where you placed your order to speak with your design consultant.
• Email Our Support Team: Send an email to [email protected] with your order number in the subject line.

Our team will immediately review your order status and contact you to discuss available options.